Legal & trust
Our terms, privacy commitments and security practices, written in plain English. If something here is unclear, email support@arcdemo.io and a person will answer.
Terms & policies
Terms of ServiceThe agreement that covers your use of ArcDemo, your content, billing and our responsibilities.Updated September 25, 2026Privacy PolicyWhat we collect, why, who helps us process it, how long we keep it and the rights you have.Updated September 25, 2026Acceptable Use PolicyWhat you can and can't capture, host and share with ArcDemo, and how to report abuse.Updated September 25, 2026
Data protection
Data Processing AgreementHow we process personal data on your behalf under the GDPR, and the commitments we make as your processor.Updated September 25, 2026SubprocessorsThe third parties that help us run ArcDemo, what they do and where they process data.Updated September 25, 2026AI PolicyWhich ArcDemo features use AI, what data they send, and our commitment never to train on your content.Updated September 25, 2026Cookie PolicyThe cookies and browser storage ArcDemo uses on the app, the website and the embedded player.Updated September 25, 2026Email privacy@arcdemo.io
Need it on paper?
Ask for a countersigned DPA, a completed security questionnaire, or anything your procurement team needs.
Security & trust
SecurityHow we protect your account, your captures and your viewers' data.Updated September 25, 2026Security DisclosureHow to report a vulnerability, what's in scope, and our safe-harbour promise to researchers.Updated September 25, 2026Company InformationThe legal entity behind ArcDemo and how to reach us.Updated September 25, 2026