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Net Promoter Score calculator

Turn promoter, passive, and detractor response counts into an exact NPS breakdown.

Private by default Immediate preview No signup for local exports

Live model

Net Promoter Score calculator

Your inputs

Calculated locally
Enter a non-negative number.
Enter a non-negative number.
Enter a non-negative number.

Live results

Up to date
Net Promoter Score
50
Promoters
60%
Passives
30%
Detractors
10%

NPS subtracts the detractor percentage from the promoter percentage; passives stay in the denominator.

How this tool works

A useful result, with clear limits

Turns NPS response counts into promoter, passive, and detractor percentages plus the standard Net Promoter Score.

How to use it

  1. Enter counts for 9–10 promoters, 7–8 passives, and 0–6 detractors.
  2. Check the percentage breakdown and rounded NPS.
  3. Copy the result for a survey review.

Inputs and output

Inputs
Counts grouped into promoters, passives, and detractors.
Output
NPS, promoter percentage, passive percentage, and detractor percentage.

Formula

NPS = promoter percentage − detractor percentage; passives remain in the denominator.

Privacy

Only aggregate counts are entered, and the calculation remains local to this browser.

Related tools

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Straightforward by design

What to expect

One focused workflow, clear constraints, and no hidden result gate.

Does Net Promoter Score calculator upload my input?

The utility processes your input in this browser. ArcDemo only receives content when you explicitly choose a hosted save or product creation flow.